The questions we get asked most.

Use the booking form on this site, or call 1 (888) 966-8855. Tell us the test type, how many people are being tested and whether the result needs to stand up in court, and we will confirm a time — often the same day.

Either. We have a physical location in Norcross, and we also offer mobile collection, performed where the collection can be carried out under the applicable site and custody requirements. We cover all of Metro Atlanta and operate nationwide. Mobile collections have a $125 minimum service fee per visit. If your tests total less than $125, the visit is billed at $125.

Your test prices, with a $125 minimum service fee per visit during standard hours (Monday to Friday, 9:00am to 5:00pm, within Metro Atlanta). After hours, weekends and holidays add a $125 dispatch fee, and an immediate emergency callout adds $163 instead. Travel outside Metro Atlanta is priced before you book. Cancelling within 2 hours of the scheduled time is $50, and waiting more than 30 minutes on site is $33 an hour.

The chain of custody. A personal test answers the question for you; a legal test additionally documents who was tested, that their identity was verified, and that the specimen was sealed and handled without interruption — which is what a court, an agency or an embassy will look for. A personal test cannot be converted into a legal one afterwards, because the documentation has to exist from the moment of collection.

3–5 business days as standard, from the point the laboratory receives the specimen. Rush processing is available in 2 business days where a hearing or filing date will not move — tell us the deadline when you book.

No. We perform the collection, the identity verification and the chain-of-custody documentation, and we coordinate with an AABB-accredited laboratory that performs the analysis and issues the report under its own accreditation. We are deliberately not the laboratory — the collection and the analysis being separate is part of what makes the result defensible.

Government photo ID for every adult being tested. For a child, bring a birth certificate or immunisation record along with photo ID for the adult accompanying them. If there is a court order, have a copy to hand.

Yes. Your matter is discussed only with you and with anyone you have authorized in writing. Our collectors arrive without branding and conduct themselves neutrally.

Often, yes — subject to the facility's own approval and scheduling. Tell us the facility at booking and we will make the arrangements with them rather than leaving it to you.

For immigration cases, yes. The AABB-accredited laboratory directs that part of the process: it routes the collection kit overseas and makes the arrangements with the embassy or consulate, and both collections are tied to the same case.

No. For embassy and consulate cases the accredited laboratory sends its report directly to the receiving agency — USCIS, the National Visa Center or the consular post — and it is not released to the applicant or the petitioner to forward. We confirm to you that the report has gone and when, and you deal with the agency from there.

Yes. We perform DOT collections under 49 CFR Part 40 and non-DOT workplace testing under your own policy, on site at your premises, and we support drug-free workplace programs. Employer work is quoted rather than listed — see the Employer Testing page.

Payment is taken at booking. For law firms and employers with an account, we invoice monthly instead.

The office is open Monday to Friday, 9:00am to 5:00pm, and Saturday mornings 9:00am to 2:00pm. Collections are arranged day or night, weekends and holidays — tell us when you need us and we will tell you what we can do. A $125 dispatch fee applies to mobile visits outside standard hours.